Popular Articles
How to perform a soft reset in order to fix the battery problem
Do you experience problems with the battery on the Indicator 100? If yes, this is probably due to a bug that is applicable to firmware 5.4.1 and earlier. Even if you have upgraded to later firmware, you could still experience issues like, battery is ...
How to create system reports through ChemDash
There are many support situations that requires the system logs both from Serstech and the Indicator in order give quick and efficient support. In ChemDash ONE, the standalone version, all the data and logs are stored locally. Therefore, a system ...
Chemdash error message: Check that no other application is listening on 9093.
Your company's IT support team needs to check either if other application is listening to the 9093 port or if the port is blocked from the computer firewalls. When you install Chemdash, the installation automatically opens up the required port in ...
Instrument maintenance instructions
The Serstech 100 Indicator, is classified according to IP67 meaning it has a degree of resistance to water and dust. However, the spectrometer is a delicate instrument and it is important to handle it with care. In order to keep it clean from fat and ...
Analysis failed!!! I need support but how do I proceed?
Dear partner/customer, If you face the situation where you are trying to analyze a substance that already exists in the indicator libraries and you get mismatch, low performance , no match or any kind of indication of failure during the analysis you ...